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Privacy Policy

DOBCS Ltd (dobcs.com / derekobrien.uk)

Effective Date: 22nd February 2025

At DOBCS Ltd (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it and the measures we take to ensure your data remains secure. By using our website (dobcs.com and/or derekobrien.uk), you agree to the terms of this Privacy Policy.

1. WHO WE ARE

DOBCS Ltd operates the websites dobcs.com and derekobrien.uk. Our registered office is 38 Falconar Street, Newcastle upon Tyne, NE2 1UY and we can be contacted through our contact form here.

For the purposes of data protection laws, DOBCS Ltd is the data controller for data collected through our website.

2. WHAT INFORMATION WE COLLECT

We collect the following categories of information:

a) Personal Information You Provide
Name, email address, phone number and any other contact details provided via forms.
Any information submitted through inquiries or other communications with us.
b) Automated Information
IP address, browser type, operating system and browsing behavior on our website.
Cookies and similar tracking technologies (see Section 6 for more details).

3. HOW WE USE YOUR INFORMATION

We use your personal data to:

Provide and improve our services.

Respond to inquiries and communicate with you.

Monitor website traffic and enhance user experience using Google Analytics and Google Tag Manager.

Comply with legal and regulatory obligations.

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on the following legal grounds:

Your consent (e.g., when you opt-in to receive communications).

Legitimate interests (e.g., analysing and improving our website performance).

Compliance with legal obligations.

5. WHO WE SHARE YOUR DATA WITH

We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third party service providers that assist us in analytics, website hosting and maintenance.

Legal Authorities: Where required to comply with legal obligations or protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect data for analytics and functionality improvements.

a) Types of Cookies We Use:
Necessary Cookies: Essential for the operation of our website.
Analytics Cookies: Used for measuring website usage (Google Analytics, Google Tag Manager).
Functional Cookies: Enhance user experience and preferences.
b) Managing Cookies
You can control cookie settings through your browser settings. For more details, visit All About Cookies.

7. DATA SECURITY

We implement appropriate security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.

8. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. YOUR RIGHTS

Under applicable data protection laws, you have the right to:

Access, rectify, or erase your personal data.

Restrict or object to processing.

Data portability.

Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us using our contact form here.

10. THIRD PARTY LINKS

Our website may contain links to third party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page and we encourage you to review it periodically.

For any questions or concerns regarding this Privacy Policy, please contact us using our contact form here.

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